4. Can you send me your catalogue?
5. Can you send me actual sample?
6. Can you produce as per my sample?
8. What kind of payment do you required?
10. Can I use my own logo / brand?
11. Can I be the sole buyer in my country?
13. What if there is a difference with this FAQ and other FAQ on your homepage?
14. How long will take it for you to answer back my inquiry?
15. Do you reply every email you received?
We have been in business for many years (about 15 years to year 2018) and have long exist clients in many different countries whom maybe can be your reference to check in your own country. Or you can come and visit our company or production base directly to make sure. Even more important, we ourselives believe SINCERITY AND INTEGRITY is the first must follow guideline of business.
We do not sell cheap quality product as we guarantee our quality up to the final destination. We usually send inspection report with photos and videos to buyers before shipment, goods may contain with your own logo and marks. We guarantee our quality up to final destination, up to your retail sale.
We do not sell very cheap product as we need to guarantee our quality first, but we believe our price should be with very competitive price with compare with the genuine same quality products.
Can you send me your catalogue?
Currently we have urls (homepage) for you to download our online catalogue which is basically with the same content of our catalogue. We normally do not send out print out catalogue anymore as our delivery fee per year for sending catalogue and sample is too high and we are trying to cut down this expense. however if you are willing to pay the dhl delivery fee yourself, we are happy to send you our printed catalogue or actual sample.
Can you send me actual sample?
Sample is charged at actual cost, the express delivery fee will be paid by you, express delivery is high. So it is better you are rather sure about the price etc. is ok to you first.
Can you produce as per my sample?
Yes, we welcome buyer to send us sample and we will produce counter sample and send back to you.
Yes, we can paid out commission, however we suggest you to get commission from buyer's side. Once we have established business relationship with your client or you, we will not bypass you in future.
What kind of payment do you required?
L/C at sight, L/C is opened from a reliable bank Or 30% advance payment, the rest to be paid before shipment / after sending inspection report.
No, at present we are not giving any credit to anyone, even to those whom have been our buyers for years with good reputation, our company is practicing a very strict policy towards this point.
Can I use my own logo / brand?
Yes but need to be with certain quantity. The paper brand including sticker paper is 100% ok, however if the brand need to be mould print on the product, this need to see the quantity first.
We will usually make shipment after 1 month to 4 month since the date of receiving the L/C or advance payment. This will heavely depend on what product you are ordering.
Can I be the sole buyer in my country?
We generally only deal with one single buyer in a same market. Once the market is established (you start to buy from us and continue to do so), then we will not make contact with the other buyer for the same market. However this also depend on your quantity you are buying.
What if there is a difference with this FAQ and other FAQ on your homepage?
There are several products detail listed on our homepage with each own FAQ, different product FAQ is the FAQ for that product. This FAQ is a general FAQ for all of our product.